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Fire & Water - Cleanup & Restoration

Got Paid Too Much in East Greenville !!!

7/25/2016 (Permalink)

I was rather surprised the other day when you contacted me by phone, indicating that my daughter had "overpaid" for the services you provided at her condominium after a water leak........ I indicated that I was surprised because she (my daughter) was unaware of the overpayment and your phone call to me as the coordinator of the project, indicated your integrity and honesty with regards to how you conduct your business practices. It has been my experience in more recent years to find that I am consistantly disappointed with the service for which I'm paying. Thus, the refreshment of your phone call which was surprising to me in that you could have kept the 1800+ dollars and we would have not known there was in fact an overpayment due to the complexity of several insurance payments from multiple insurance companies, etc.. It gave me pause to consider that all is not lost in the world of business. As a retired business professional, I understand integrity, hoesty and the need for customers to believe in a business provider and feel that their money has been spent in a worthwhile manner.

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