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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Let the pros take of it

5/6/2020 (Permalink)

So picture it: your house is under contract for sale and you are less than two weeks away from settlement when you have a massive water loss. The area has been inundated with rain for days on end and you have never had a flooded basement before, but here you are. You need to get the basement mitigated, dried out, and reconstructed prior to settlement. What do you do? You call SERVPRO. We are trained to take the stress off of you. Together with assistance of all the team working on your house, SERVPRO, subcontractors, et cetera, will make it happen for you and have your home back to you. When you have professionals working together to help a customer it is as good as done.

Storm is a coming

5/5/2020 (Permalink)

SERVPRO specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. Faster response is how we work. Since we are locally owned and operated, we are are able to respond quicker with the right resources which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. When storms hit Pottstown, Harleysville, Souderton, Telford, Phoenixville, Collegeville, East Greenville, Limerick, Royersford, Red Hill, Skippack and surrounding areas we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 SERVPRO offices across the country. It is true what was said in other blogs, SERVPRO can be as large or as small as you need us to be. 

Emergency, are you ready?

5/5/2020 (Permalink)

Always be prepared for an emergency with a supply kit. No matter where you live in the country, disasters of all kinds can affect you, so here are some ideass for an emergency supply kit.

Water 1 gallon per person per day. Food non perishable 3 day supply. Manual can opener. Battery operated radio preferably noaa weather radio. Flashlight and extra batteries. First aid kit. Whistle to signal for help. Clothing, dust masks and bandanas, Plastic sheeting, garbage bags, duct tape, zip ties. Wrench or pliers to turn off utilites. Personal hygiene items. Documents copies of insurance, bank account, cash. If you find yourself in a situation where there is a possible evacuation, make sure to wear clothing as opposed to your pajama, the point is have one change of clothes with you.

Mother Nature

5/5/2020 (Permalink)

All over the globe millions of people are affected by natual disasters every year. These can be wildfires, earthquakes, volcanic eruptions, floods, hurricanes, tornadoes, or tsunamis. Depending on where you live, these can be more prevalent. In the Midwest, you expect more tornadoes. In California, earthquakes and wildfires spread by the Santa Anna winds. In the Northeast, we have some rain or flash flooding with remnant of a hurricane. For some people it was the strangest 10 or 15 seconds of their lives. The strange thing is that some people felt it others did not, we talking about the earthquake that had it's epicenter in Virginia. It was a rare thing to have happen in Virginia. All I am trying to say is be diligent, be prepared, and always remember SERVPRO.

Who should I call?

5/5/2020 (Permalink)

Imagine you just had some sort of storm come through your area. You now have a water intrusion and you need help to get it dried out. You have never done this before so you aren't exactly sure where to start. Some friends start making suggestions on different providers, but you want the best and you won't make your mind up until you have the best. Then you start finding out bits and pieces of this company called SERVPRO. You look into the upstart of the company, how they have over 1,600 offices in the United States and you see how they have a house onsite at the corporate office that they smoke and flood, all of these little things add up to SERVPRO, simply the best.

Could you get the water

5/4/2020 (Permalink)

At SERVPRO of Pottstown we are available 24 hours a day for water emergencies, it does not matter large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. We understand when you call us you may be feeling confused, stressed and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time.

We specialize in water damage restoration in fact it is the cornerstone of our business. In fact at SERVPRO we can handle any job you got you are never to big or to small for SERVPRO. Look for additional reading in part two.

Could you get the water pt 2

5/4/2020 (Permalink)

What to expect, when you call us we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring. Including how many trained SERVPRO professionals may be needed. Our SERVPRO representative will ask you several questions. Your name and contact information, your insurance information, the street address of the water damaged home or business, when did the flooding of water damage happen and what caused the water damage, is there electricity available on site. Because SERVPRO specializes in cleanup and restoration of residential and commercial properties after a water loss. You as our customer will have the assurance that your situation will be handled with the upmost care and the fact that we will treat your property as if it were ours. 

What type do you have

5/4/2020 (Permalink)

There are two different types of water loss, clean and contaminated. Clean water is from a broken pipe or other water source, rain water is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminates to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or natural disaster. Black water should always be handled by a trained professional. Call your local SERVPRO for quick service and we will be able to assist in the best course of action to get your home or business back to normal  

Calling all buyers

5/4/2020 (Permalink)

Are you selling your home? If you are we can help. How, you may ask? Well we can come in and give your home the thorough cleaning it needs to add value to your home. Who knows you might decide to stay in your home when you see the way our techs will leave your property. Starting we can professionally clean your floors, be they hard wood, laminate or carpet. We can even deep clean your furniture so that you will entice potential buyers when they see and smell how clean your home is. We can also clean your ducts which will extend the life and efficiency of your HVAC system. We can do all this and more, you did not know that SERVPRO did all of that.

Is it a show

5/4/2020 (Permalink)

Due the popular TV shows in recent years the phenomenon known as hoarding has been brought to the attention of the general public. According to an article published in Psychology Today hoarding can relieve and add anxiety and stress to individuals who suffer with this disorder. It is estimated that approxmately 1 in every 50 people suffer from the disorder. So what do you do when you run across a situation like this? You call SERVPRO who are trained and equipped to handle the clean out of a home or an apartment that has been crammed with stuff. Always wearing personal protective equipment when going into a home such as this you never know what biological issues you may run accross. So call us and we will take care of your home the SERVPRO way.

Wow that smells

5/4/2020 (Permalink)

Did you know that SERVPRO not only does fire and water restoration, but all types of cleaning also? We do water, fire, soot, mold, bio-hazard, carpet, upholstery, and all flooring. We use many chemicals and techniques in order to get the truest clean and the best odor removal. We have the best completely plant based, organic cleaners and we also utilize ozone to get the property clean and smelling great. I had an apartment building in Collegeville, the woman called because she could not get rid of a foul odor in a apartment. We went down and ozoned the property and 24 hours later she had a fresh-smelling apartment. It is just one of the things we do at SERVPRO and we do it the SERVPRO way.

Different types of fires

5/1/2020 (Permalink)

Smoke and soot are very invasive and can penetrate various cavities in your home, causing hidden damage and odor. At SERVPRO our smoke damage expertise and experience allows us to inspectand accurately assess the extent of damage to develop a comprehensive plan of action. Smoke and soot facts are as follows. Hot smoke migrates to cooler areas and upper levels of a structure. Smoke flows around plumbing systems seeping through the holes used in pipes to go from floor floor. The type of smoke may greatly affect the restoraton process.

Different types of smoke, so there are two different types of smoke wet smoke and dry smoke. As a result there are different types of soot residue after a fire. Follow this blog for a second posting.

Different types of fire part 2

5/1/2020 (Permalink)

Before restoration begins SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information. Wet smoke caused by plastic or rubber, low heat smoldering pungent odor usually a sticky smeary soot results. Smoke webs are more difficult to clean. Now dry smoke from paper and wood is fast burning high temperatures heat rises so smoke smoke rises. Protein fire residue produced by evaporation of material rather than from fire is virtually invisible, discolors paint and varnishes, and has an extremely foul odor. SERVPRO fire damage restoration services. Since each smoke and fire damage causes damage at different degrees we have to inspect the property. But regardless we have the equipment and the knowledge to bring your property back to its original state.

7 things to help you reduce the risk

5/1/2020 (Permalink)

As the title states there are 7 things you can do to help you reduce the risk of a fire. Keep anything flammable at least 3 feet from the heating equipment. Remember to turn off portable heaters when leaving the room or going to bed. Always use the correct type of fuel specified by the manufacturer for your fuel burning space heaters. Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Also ashes should be cool before putting them in a metal container. Have heating equipment and chimneys cleaned and inspected every year by a certified professional. Have a qualified professional do any installation of space heating equipment, water heater or central heating equipment according to local codes and manufacturers' instructions.

What are you going to do

5/1/2020 (Permalink)

Do you have a plan? how quickly can your company get back to business as usual if a disaster strikes. Contact your local SERVPRO office and set up an ERP- Emergency Ready Plan. Having this plan in place will minimize business interruption by having a immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business including but not limited to your emergency contact the shut off valves and the location of them. You can also download a copy on your phone via a app this way your plan is always ready to go. Having a plan in place may help minimize the amount of time that your business is inactive and get you back in the building

Spring is in the air

5/1/2020 (Permalink)

We have all heard of the term spring cleaning; it means something different to everyone. For some it is going through the closets and donating clothing to charities. For others it is cleaning the office from top to bottom, wiping down the baseboards, having the carpets professionally cleaned. We at SERVPRO think of it as a once a year cleaning for your place of business. Now remember I mentioned the roof to the floor, well with the duct work it is important to clean out the bacteria that can form in these units by themselves, and if not cleaned properly can begin to grow mold. So when you turn on your unit make certain it smells fresh and clean, as it is money well invested the SERVPRO way.

Well done

4/30/2020 (Permalink)

I was rather surprised the other day when you contacted me by telephone, stating that my girlfriend had overpaid for the services you provided at her townhome after taking care of a water loss. I indicated that I was surprised because my girlfriend was unaware of the overpayment and your phone call to me as the coordinator of the project, indicated your integrity and honesty with regards to how you conduct your business practices. It has been my experience in more recent years to find that I am consistently disappointed with that which I am paying for. The refreshment of your phone call and the fact that you gave her back the money she had overpaid gave me cause to consider it is not lost in the world of business.

No more mold

4/29/2020 (Permalink)

We got a phone call from a restaurant owner and he said he had a problem with mold. So we went over to look at the problem and discuss what we would do in order to rectify the situation. They agreed and we proceeded with the estimation of the work. As we inspected the property we came across what appeared to be the problem; in the back of the dishwasher we found a slight water leak that through the years formed mold. So after we pulled the dishwasher we found why the water was leaking. It seemed that a water line that feeds the dishwasher got pinned at the end so problem solved. It just shows that when you do your job right the first time things work out. That customer was so happy that he has used SERVPRO for the building exclusively.

Playing with the big boys

4/29/2020 (Permalink)

We got a call to check out a hotel. It is a national chain of upscale hotels. When I met with the chief engineer to look at the affected areas there were 18 rooms that all had mold. We did an estimate for them, they said no it is too high, so having this thought that they were going to say no I countered the proposal and they went for it. So we got a dumpster called and ordered the drywall for the job plus all of the other items. On the day we started to pull the wall apart and completed the job slated for two months in one month the national manager of purchasing was so pleased when he saw the job completed. It just proves that we are SERVPRO. We can be as large as you need us or as small.


4/28/2020 (Permalink)

Coronavirus, it seems to be the hot topic of the day and respectfully so. With so many places shutting down and people not knowing what they are going to do. This is the time when we can rise above the rest of the other providers in the field. Why you might ask, I will tell you why, because we are SERVPRO and doing what is above and beyond the needed scope of work is why we are in business. For all the of the people that are out there need a service like SERVPRO. The restaurant you like to visit, the church you worship in, the school where your child spends 7 hours a day what are these places the places are community and when the fog clears after the mess is cleaned up they will remember you the SERVPRO guy or gal but most of all they will remember that you cared.

Hometown Heroes

4/28/2020 (Permalink)

There have been many local businesses and community members who have donated to brighten the days of their hometown heroes. Pottstown hospital is very grateful for their support during this challenging time. They were so happy and thankful for making there lives that much easier. You see they got from SERVPRO two cases of N95 mask. That is just like SERVPRO always ready to help and when your customer needs you answer the call. This makes me think of a saying " hero's by the paths they choose not by the powers they are given " This is the driving force behind SERVPRO and what we do day in day out. Next time you are faced with a situation choose to be be a hero by the paths you choose.

Never looked so clean

4/28/2020 (Permalink)

A local business in the area had us come and look at a floor that was pretty dirty. The icing on the cake was that this place was a food manufacture for cakes and candies special occasion type of things. When we arrived on site the place was a disaster we met with the representative for the store and later after touring the facility we sat and spoke about what she wanted done and how we can assist her business. After looking at the pictures and deliberating about the measurements we drew a final estimate up and it was $2000 dollars cheaper than who was doing the floor currently. So needless to say they were thrilled at the fact that they got SERVPRO service for a cheaper price that they were paying. At the end of the service they said the floor has never looked so clean. So we signed them up for a biannual cleaning. To that I said it is the SERVPRO way. 

Because we care.

1/17/2020 (Permalink)

A private school in the area had mold in an area that is commonly used for as a prayer room. As soon as the team got the call we went to work in contacting the insurance as well as speaking to the adjuster assigned to the case. Once that was taken care of we took on the role of inventorying everything in the rooms. This can be a very tedious process, then we sealed off the rooms and created negative air. After treatment to the walls and everything with mold, clearing plastic and general cleaning the maintenance director said it looks as if nothing ever happened. That is why SERVPRO--because we go the extra mile to make it "Like it never even happened." 

Space heaters and power strips

12/2/2019 (Permalink)

If you work in any type of office setting one thing rings true no matter what type of business; no one can agree on the temperature of the office! Some like it cool, some like it warm, some don't seem to be affected either way.  For those that get cold, they reach for the portable space heater. While there is nothing wrong with that, it all depends on how you use it.  The most common way is to plug it into a power strip. While this may seem ideal, it's the most dangerous.  The fires that are proven to have been started from space heaters and power strips is staggering.  Space heaters should never be plugged into power strips or extension cords as they can not handle the current!  Always plug them directly into the wall!


11/29/2019 (Permalink)

Do you have the proper size gutters on your home?  How do you know; well follow this handy guide. 5 inch K-style gutters or 6-inch half-rounds, are able to handle the rainfall on most houses in most parts of the country. But houses with big, steep roofs or those located in heavy rainfall areas with heavy downpours may need wider gutters and extra downspouts to keep rainwater from overflowing.

First, you'll need to calculate the square footage of the gutter's drainage area. For a gable-end roof, you only need to make 2 calculations, one for each slope. Intersecting roofs have multiple facets. For those you'll need to add up the area (length x width) of each surface within a drainage area to get the total square footage. Contact a home improvement expert to offer help and advice! 

Homeowners Insurance

11/22/2019 (Permalink)

When was the last time you looked at your homeowners insurance policy?  Do you know what you are covered for? More importantly, do you know what will not be a covered loss?  Most people don't.  Ground water is never covered by any insurance carrier. If it doesn't physically happen inside the walls of the home, chances are it is not covered. If your sump pump fails for whatever reason and you don't have sewer and drain back up, it won't be a covered loss. All these things you wish someone would tell you ahead of time. Well, we just did. SERVPRO cares and we want to make sure your home and life get back to running smoothly as soon as possible. if you have any questions, please call us! 610-327-9644

Thanksgiving house fires

11/20/2019 (Permalink)

Unfortunately, Thanksgiving day is one of the busiest days of the year for fire departments. Believe it or not, the leading cause of house fires in America on Thanksgiving day is deep frying your turkey! You've been up since the wee hours of the morning starting to get all of your sides together and start planning out your day. Or maybe you're watching the Macy's Thanksgiving day parade through New York City.  The football game is on and everyone is in a great mood.  now comes time for the turkey.  Perhaps you have the deep fryer set up in the garage or back patio.  When you add the turkey to the heated oil, that spells disaster.  You must use caution when doing so!  We certainly hope this doesn't affect anyone in our region, but if it does, call us. 610-327-9644

May is National Building Safety Month

4/30/2019 (Permalink)

Building Safety Month is an initiative of the International Code Council (ICC). Hosting over 64,000 members worldwide, the ICC and their partners bring education and awareness to insurance and commercial property professionals as well as the general public. Their goal is always the same; to provide safe, resilient, affordable and energy efficient homes and buildings. In the US, each area of the country tends to have different weather situations that primarily affect them.  California is known for it's wild fires and mudslides.  Louisiana, Florida, Georgia and the Carolina's are known for hurricanes. The Mid-west, Kansas, Oklahoma, Nebraska and Texas and known as "Tornado Alley" Armed with this knowledge, when you purchase or begin construction of a new building, you have better ideas to keep everyone who works or lives in them safe. 


4/25/2019 (Permalink)

Did you know that SERVPRO of Pottstown/Souderton is the local company you can call to handle any type of disaster and cleanup? It's true. We are certified professionals who handle the clean up after any and all types of crime scenes. Methamphetamine labs, arson, vandalism, even bloodborne pathogens and homicides. We are knowledgeable and trained to properly dispose of all of these hazardous materials. Any exposure to biological and chemical contaminants can pose serious health risks for the general public. SERVPRO has the necessary safety equipment needed to be able to do the job correctly.  We employ personal protective equipment, primarily Tyvec suits and respirators when dealing with these situations. We hope you never find yourself in this position, but if you do, give us a call. 610-327-9644. SERVPRO cares. 

It fell uphill

4/10/2019 (Permalink)

You can't help but look at nature sometimes and be in complete awe; and then complete confusion. How does a tree fall uphill? Literally, how does it happen. It sits at the bottom of a hill in a gully and yet, it managed to uproot itself in an upward direction, hence, uphill. As you can see in the picture, it's leaning against the shed that it is partially covering and another tree branch very high up. We've had some vicious rains and wind lately, but this seems strange even under those conditions. The homeowner wanted to handle the job himself, but after careful consideration he's decided to call in a professional tree removal and landscape company. If this were to fall the other way, it would block their driveway. 

Who knew?

4/1/2019 (Permalink)

Have you even been standing at your kitchen sink doing dishes and all of a sudden you feel your feet getting wet?  You open the cabinet doors and see that the piping has completely come apart. How can this be? It's odd, but the main cause of this is hot water. If you make a lot of pasta or boil potatoes or things like that and you then dump the boiling hot water down the drain, you are causing the expansion, and eventual warping, of the plastic.  One of the easiest ways to avoid this is to run cold water while you are dumping the hot water. This will act as a counterbalance and should avoid the fittings from coming loose in the future, avoiding leaks! 

SERVPRO, it's who we are!

3/22/2019 (Permalink)

Every morning on your way to work, you pass by a local SERVPRO franchise building. You see the green trucks and you know the name, but is it that SERVPRO does? Well, we are an emergency management company that handles the cleanup after any type of issue, be it a large loss or just a minor inconvenience. We are the people you want to call if you sump pump fails and you have water in your basement. Or maybe you had a fire and it destroyed part of your home. Perhaps you're just looking to have your carpets cleaned for the holidays. We strive to provide the best service to anyone no matter how big or small. Call us, we're available 24/7 and we're local! 610-327-9644

On the horizon

3/16/2019 (Permalink)

While there are no big storms forecast for the Mid-Atlantic or New England states right now, it doesn't mean we can be lax. The old saying goes that "March comes in like a lion and out like a lamb". The storm that came through our area on Sun March 3 absolutely proved that old saying true. It appears that we are finally going to head into spring and that March will "go out like a lamb". We do caution everyone though that with the rain and snowmelt, the ground is saturated so this can cause water intrusions. Be aware and check your basements and sump pumps daily just to make sure there is no issue and you don't end up with mold. If you do need us, please call us at 610-327-9644. We're available 24/7 for our neighbors. 


3/14/2019 (Permalink)

Spring is almost here! We're ready to say goodbye to winter and welcome spring with the 1st bonfire of the season. You pick a Saturday night, call some friends and look forward to a relaxing night around a fire. There's some music in the background and everyone is just talking and catching up on life. Everything is going well but have you thought about the dangers? For those with asthma or allergies, breathing in that smoke can be irritating and cause for concern. Try and move yourself out of the path of the smoke and try not to breathe it in. Beware of ash falling and always keep water nearby to properly and safely extinguish the fire. Enjoy yourself and your company but be responsible. 

Spring thaw

3/13/2019 (Permalink)

As we head into spring, we tend to get excited when we think of longer days with more daylight and the fragrant smell of fresh blooming flowers and trees. Baseball season starts, kids play outside longer and we enjoy the warmer temps. Now is the perfect time to call your local SERVPRO franchise and schedule a complete and thorough cleaning of your HVAC system. 610-327-9644  The system has been sitting, closed up all winter and you will want to have the ducts cleaned and the unit itself serviced. Bacteria, dust, pollen and a host of other things could have built up in the ducts over the season. in order to avoid a horrible experience for any customers that suffer from allergies, call us today. SERVPRO cares. 

One phone call to the pro's.

3/12/2019 (Permalink)

SERVPRO is the industry leader in fire and water cleanup and restoration. SERVPRO's are multi faceted franchises that not only do Water and Fire mitigation but also Mold remediation and abatement, bio-hazard cleanup and general cleaning. We do everything from cleaning carpets to sewer backups to mold removal and any type of bodily fluid cleaning.  You just never know what situation you may find yourself in and we are highly trained professionals who can handle every case with the highest levels of integrity and professionalism. We pride ourselves on doing the job correctly and safely the first time. We are here in your local community and we're available to you any time day or night. Please give us a call at 610-327-9644.

Be diligent, be prepared.

3/8/2019 (Permalink)

With the recent tornado that just struck in Alabama, it should get us all thinking about safety and escape routes. It's not something we want to think about, but you must come up with an evacuation plan should something happen. You must always be diligent and be aware of your surroundings. Know where emergency exits are and place your self as close to them as possible. Keep your eyes open for the quickest and most open path to an exit. Whether you're enjoying dinner out or relaxing at home, when the weather turns vicious and you only have a few precious seconds to react, you want the best chance possible to get yourself and everyone else to safety. We're here for our neighbors 100%. Call us should you ever need us. 610-327-9644.

Is it safe?

3/7/2019 (Permalink)

How can you tell the difference between clean water and dirty water? Clean water is from a broken pipe or other water source; rainwater is considered clean. Gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminates to begin growing, making the water hazardous.  Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is usually caused by sewage damage, flooding, or a natural disaster. Black water should always be handled by trained professionals. Call your local SERVPRO Franchise professionals at 610-327-9644 and we will be able to assist you in the best course of action to get your home or business back to normal. You can also find us on Facebook at www.facebook.com/SERVPROofpottstown/souderton

Soot webs

3/6/2019 (Permalink)

After a fire, you are dealing with tons of emotions and lots of questions.  How did it start? What do I do now? How am I going to move on from here?  Once the fire fire investigators are finished with their portion, the fire marshal usually allows people access to their home, or what's left of it. When you walk back into your home and see tons and tons of spider webs, you wonder to yourself...how did I miss that in my cleaning. the answer is, you didn't. Those aren't spider webs; they're soot webs. Soot webs form when molecules cling to each other like magnets and form a chain. They settle into corners due the cooler temps. We hope you never do, but please call your local SERVPRO franchise at 610-327-9644 if you ever need our services after a fire. 

Flood insurance

3/4/2019 (Permalink)

Floods are the most widespread natural disaster aside from wildfires.   A 2000 square foot home undergoing 12 feet of water damage could cost more than $50,000 to repair. According to FEMA, flash floods can bring walls of water from 10 to 20 feet high. Flooding can be caused by spring thawing (snow and frozen grounds melting in the spring), heavy rains, snow melt runoff, and mudflows. In preparation for a flood, it is important to stock up on first aid items, non-perishable foods, three gallons of water per person for three days, battery operated radio for weather reports, extra batteries and personal hygiene necessities.Call you local SERVPRO Franchise professionals at 610-327-9644 to come and asses your damage or contact us on Facebook at www.Facebook.com/SERVPROofpottstown/souderton.

Avoiding the damage

2/26/2019 (Permalink)

The cold weather can have a huge impact on your home or business if you are not properly prepared. To help prevent costly damages due to weather, consider taking the following precautions to protect your property. 

Check your property for downed limbs and branches. Heavy rain, ice, wind and snow can cause branches to fall, which could cause damage to your home or business. 

Roofs, water pipes and gutters should all be inspected to ensure they are in proper working order.

inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. Also be sure there are no cracks in the walkways or parking lots that would allow water to build up and freeze. 

If you are in need of our services, please remember we are here for our neighbors 24/7. Call us at 610-327-9644

ERP - What are they and how do they help?

2/18/2019 (Permalink)

50% of businesses may never reopen following a disaster...don't be one of them. Do you have a plan?  How quickly can your company get back to "business as usual" if a disaster strikes?  Contact your local SERVPRO Franchise and set up an ERP-Emergency Ready Program.  The ERP is a comprehensive document containing critical information about your business including: Emergency Contact info, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online; download SERVPRO's free Ready Plan app to access this info at any time. The ERP establishes your local SERVPRO Franchise as your disaster mitigation and restoration provider. Knowing what to do and who to call in advance is key to quick response and timely mitigation. 

Contact your local SERVPRO franchise 610-327-9644 or on Facebook at  www.facebook.com/SERVPROofpottstown/souderton

Is it still edible?

2/18/2019 (Permalink)

After a fire, is it safe to eat any of the food that you had stored? Once the fire marshal has determined it is safe for you to enter the premises to inspect the damage, the first thing you want to do is follow a checklist for safety.

Don't use any canned or pre-packaged food or beverages that may have been exposed to heat or contamination.

Do not attempt to shampoo the carpet or upholstered furniture.

Don't send any soft goods like draperies, clothing and bedding to a regular drycleaner. This needs to be done by a professional restoration company.

If you find yourself in this predicament, reach out to your local SERVPRO Franchise professionals at 610-327-9644 or connect with us on Facebook at www.facebook.com/SERVPROofpottstown/souderton

Wires, cords and fires.

2/14/2019 (Permalink)

If you are anything like me, you do not think that a little nick or chunk taken out of any sort of power cord, could cause damage, let alone a full scale fire. I'm very guilty of this and I have just wrapped electrical tape around them instead of replacing the cord itself. but how did the cuts and nicks get there in the first place?  Is it from being walked on? Or just general wear and tear of plugging things in and out? For me, the culprit was a 4.5 pound little ball of fluff in the form of an adorable bunny rabbit. He's a cute little bugger but he's destructive so I must constantly keep my eyes on him.  I can't begin to tell you how many replacement cords I've purchased. Always keep your eyes on your pets to avoid anything that could resemble a fire hazard. 

Washers and dryers and fires.

2/14/2019 (Permalink)

According to the statistics from the National Fire Protection Association from 2010-2014 there was an estimated average of 15,970 home structure fires that involved a washing machine or dryer.  Over that 4 year period there were 13 civilian deaths, 444 civilian injuries and $238 million in property damage.  Most of the fires involved the dryer itself.  When the dust, lint and fibers build up in the lint trap, it can cause a fire. As for the washer, those fires tend to be more related to that actual washer itself. Wire insulation, drive belts and housings or casings seem to be the culprit there. Your local SERVPRO franchise is trained to handle all sorts of fires, so give us a call if you need us. 610-327-9644

Winter "To Do" list

1/16/2019 (Permalink)

There are so many issues that can arise around your home or business due the weather. In areas of the county that get a pretty decent amount of cold air, there is more snowfall and ice accumulation that needs to be addressed. You should always check your home or business for anything that could impede the flow of water away from your rooftops or anywhere that it could cause a hazard.  Be sure that your gutters are cleaned out so you don't get water which can cause an ice dam.  Be sure that any fallen tree limbs or branches are picked up and not laying in walkways, driveways, or parking lots. Check your stone and brick walkways and make sure there aren't any cracks. If you do run into an issue, please call your local SERVPRO office at 610-327-9644.

Protecting your home for the Winter

1/3/2019 (Permalink)

Winter is here, believe it or not. Here are a few steps that you can do to prevent a water damage to your home over the coming months.  Drain the water from all of your faucets and hoses. By doing so, you prevent the water from freezing in the lines and possibly causing a pipe burst. Make sure that your lines are well insulated. Be certain to keep your thermostat at at least 55 degrees Fahrenheit. Regardless of whether you have a finished or unfinished basement, check your sump pump. If it fails, you can end up with a lot of moisture and even mold. Clean your gutters.  Be sure they are clear of debris and anything that could cause them to not allow water to drain away from your home.  If you need our services, please call us 24/7 at 610-327-9644. SERVPRO of Pottstown/Souderton cares! 

Extinguishers; which one to use when

10/19/2018 (Permalink)

We all know that we should keep fire extinguisher's in our homes and businesses...but which ones do we need?  It depends on the type of fire. The most common is Class A. This is used to put out most ordinary things like clothing, paper, plastics and wood.  Class B is for grease, oil or gasoline. Class C is for appliances, tools or other electrical equipment.  Class D is for flammable metals, mostly only found in factories and manufacturing plants. And lastly is Class K.  This is for animal fats and vegetable oils and are primarily found in commercial kitchens but are beginning to make their way into residences as well. If you don't have an extinguisher and you find yourself with a grease fire in your kitchen, remember Do Not use Water, throw baking soda on it instead! 

"The Rut"

10/9/2018 (Permalink)

According to 2017 Pennsylvania Crash Facts and Statistics Report published by PennDot there were 4,258 reported crashes involving a deer.  It's important to take into consideration that white tailed deer in PA are on the move in "rut" in the fall months. The bucks are chasing the does and this means hazards on the roadways for drivers.  We should always be careful, but we find this time of year to be particularly challenging.  The worst times seem to be at dusk and dawn. Always drive cautiously and never drive distracted! Keep your eyes on the road and scan for deer crossing signs. Always wear your seat belt. These are just a few tips to keep everyone as safe as possible on the roads this year! 

DIY nightmare

10/3/2018 (Permalink)

Do It Yourself is all the rage right now. With sites like Pintrest ruling social media, everyone has ideas to make everyone else's lives easier, simpler, or more affordable.  Ideas range from making a table out of old skids or pallets to making jewelry.  There are cleaning "hacks" and life "hacks" and everything in between.  Craft ideas to do with your children during summer break or on a day with no school due to inclement weather. Whatever you're searching for, you can find. The attached picture shows exactly what can go wrong even with adult supervision. The kids were melting Crayons on the stove for a project when it caught fire and you can see the results on the ceiling.  We were called for the restoration and cleaning after the fire was put out. 

A closed up house leads to mold

9/26/2018 (Permalink)

We were called out to estimate a job a few years ago and when we got onsite, the smell was overpowering. It turns out, the house had been closed up for a few months and unbeknownst to anyone, there was a failure that put multiple feet of water in the basement. The stagnant water, being left unmitigated, caused mold to grow throughout the entire house.  All ceilings, doorways, ceiling fans, window frames, banisters, every single surface had mold. And all different types and colors of mold. In our business, we've seen it all and dealt with it all.  You should always hire a professional company when you are dealing with mold to be sure it is remediated properly and to avoid future issues. You can also hire an environmental hygienist to come in and do an air quality test. If you suspect mold, please call your local SERVPRO office and we can send someone out for an estimate. 610-327-9644.

Hot days

7/24/2018 (Permalink)

Warning! Coming into the dog days of summer, we all need to be more aware of the dangers of leaving pets and children in cars.  According to the American Academy of Pediatrics (AAP) a child's body heats up three to five times faster than an adult's. A child's major organs begin to shut down when his or her body temperature reaches 104 degrees Fahrenheit. A child can die when body temps reach 107 degrees. On average, in the first ten minutes, a vehicle's internal temperature will rise by 19 degrees. In areas across the country where outside temps are at or above 90 degrees, the temps inside of the vehicle can be fatal for children in 10 minutes time. We hear horror stories on the news all the time of someone inadvertently leaving their children or pet in the car.  If you see something, say something. SERVPRO cares, always! 

A mid-summer's night

7/19/2018 (Permalink)

As we find ourselves halfway through July, what are some of the things you enjoy about summer? For us, it's standing on the deck at night, breathing in the night air, and watching the firefly's (lightnin' bugs) if you're from SE Pennsylvania. But what about the nights that the humidity is so thick, you can't stand to be outside. Fortunately, most people can regulate the humidity levels inside their homes to make it comfortable. Outside, is a whole different story.  In the picture, you can see where black mold has formed all over the ceiling of a utility shed. This was attached to the back of a home and housed the lawn mower. Thankfully, the homeowner caught this in time and the mold did not spread to the main house. If you find mold anywhere in your home, give us a call! SERVPRO of Pottstown/Soudertown 610-327-9644

Ugh, pollen.

5/15/2018 (Permalink)

For those of us that suffer with seasonal allergies, this year is proving especially miserable. The amount of pollen in the air this year is truly unbearable. There are multiple over the counter medications that you can take, but do you really get relief? We're all tempted to open the widows and let our houses "air out" from the Winter season, but this is the worst thing allergy sufferers can do. the pollen spores come right in through your screens and get all over the furniture, in the rugs, on your bed linens and towels. You go to bed at night and wake up with a stuffy nose and itchy, watery eyes in the morning.  Another cause is our air conditioners. Whether you have window units or a central ac unit, you need to have them properly cleaned prior to use. the pollen, dust and mold, builds up over the winter season and when you turn them on, they blow all that stuff into the air and circulate it through the home. Call your local SERVPRO franchise and we'll come clean your units to prevent this. 610-327-9644.

Slow leak on water heater

5/4/2018 (Permalink)

Water heaters are the greatest things since sliced bread. Well, not really, but they do provide us with hot water to wash clothes, take long showers or to fill up the bathtub for a glorious soak after a hard day. We all enjoy these conveniences, but everything comes with a caveat. What happens when the water heater leaks? The water heater was sitting on a sleeper floor and it had a very slow leak. The homeowners weren't alerted to anything because they didn't notice a drop in water pressure or anything that would tip them off. You can see just how bad it rotted the floor. If this had been placed in a more prominent part of the home or if there was a significant change in water pressure or temperature, this situation could have been rectified before it got to this point. We recommend that you check your furnace, water heaters and other appliances at least once a month to spot problems before they start. 

Ventilation is key

5/2/2018 (Permalink)

Proper ventilation in your home or business is the difference between mold and no mold. We recently did an estimate on a home where the customer had a low profile roof vent installed when he put his new roof on in order to make his home more aesthetically pleasing. Even though he had soffit vents, it still wasn't enough to create the proper vacuum needed to release all of the moisture. Most older homes "breathe" and can get away with having just a few Gable vents and they work well. Todays builders, tend to really make the houses tight so they require a lot more ventilation. If you suspect that you have a mold problem, please call your local SERVPRO franchise and we can come and give you an estimate. 610-327-9644 

Leaky pipes

4/25/2018 (Permalink)

So you head downstairs in the basement to do the worst chore of all time, laundry, and lo and behold you find the floor is wet.  You look around and realize it's coming from upstairs.  Off you go to investigate, and it turns out there is a pipe in the wall in your bathroom that is leaking. The bathroom floor isn't wet, but the wall is. You have no idea how long this has been going on and your on the hunt for a plumber. Once the plumber has come and fixed your leaky pipe, you will need to check to see if you've developed any mold from this unknown leak. The best bet, is to call your local SERVPRO franchise. We can send someone to your home for an inspection and determine if you do have mold and the best way to treat it. 

Beauty salon disaster

4/11/2018 (Permalink)

Weather plays an integral part of our everyday life whether we know it or not. You wake up and start your day. You have coffee, grab a shower and some breakfast and out the door you go. It's cold, but you are a Pennsylvania native so you bundle up a little more and prepare to deal with your day. Your drive to work is pretty uneventful, but when you get there, it's a whole different ball game.  There was a crawl space that wasn't properly insulated years ago and there was a crack in a doorway close to there that allowed air in and to freeze the pipes, the radiator specifically.  What a mess. 2 inches of water are now covering the entire shop from front to back.  The waiting room to the stylists stations and everywhere in between. it's too much to handle on your own, you need the experts. And all of this, because of the crazy snow storms and bitter cold temps in PA this winter. 

SERVPRO cares, always.

3/30/2018 (Permalink)

We at SERVPRO are confident in saying that we have seen it all, however, sometimes even we get a little surprised. We just recently finished a biohazard clean up job in a hearse. Yes, a hearse. They were transporting a body from one funeral home to another and something caused a leak. Bodily fluids along with embalming fluid and other things seeped out of the bag and all through the vehicle.  The customer attempted to mitigate the situation themselves using bleach but the odor was still evident and it wasn't truly clean and safe. There are so many toxins involved when you are dealing with something like this.  It may never happen again, and we certainly hope it won't, but if it does, we're prepared. Should you find yourself in need of any of our services, please don't hesitate to reach out to us via phone at 610-327-9644 SERVPRO of Pottstown/Souderton or online at www.Facebook.com/SERVPROpottstownsouderton

Winter Storm Riley - the aftermath

3/9/2018 (Permalink)

For those of us in the SE PA region, we are now in the clean up phase from Winter Storm Riley; and we're bracing for a possible 3rd Nor'easter coming Sunday night into Monday.   We're getting multiple phone calls a day from numerous people who are dealing with flooded basements. Most was a scenario that when we lost power, their sump pumps shut off causing the flooding. Some are dealing with trees down that have taken down power lines. Some had trees fall on their homes. At this point, now that the power is back on, we're dealing with mold concerns as well as the standing water. Mold will begin to grow 48-72 hours after exposure. You need to work quickly and thoroughly. We apply anti-microbial agents to the affected areas to attempt to avoid the spread of the mold spores. If you have any of these issues, please call your local SERVPRO Franchise professionals at 610-327-9644 or reach out to us online via www.Facebook.com/SERVPROpottstownsouderton

Winter Storm Riley

3/5/2018 (Permalink)

This past weekend, we in the general area of SE PA experienced quite a storm. The rain/snow that came was heavier in some spots but the biggest challenge we are facing now is the power outages due to the high winds. You local SERVPRO Franchise is here to help. We are gearing up for another storm supposedly coming mid week and then a second over the weekend. What can you do? Well, start by checking on your neighbors, especially the elderly and those with small children. You should have at least 1 gallon of water per person per day on hand. You should also have non-perishable food for all persons for a minimum of 3 days. Please be patient with the electric companies as their linemen are doing the best they can considering the circumstances. If you find yourself in need of our services, please reach out to us via phone at 610-327-9644 or on Facebook at  www.Facebook.comSERVPROpottstownsounderton

Does standing water cause mold?

3/5/2018 (Permalink)

Standing water can cause mold if not mitigated within 48 to 72 hours. If you have any type of leak or sump pump failure, standing water can and will begin to cause mold in that timeframe. You will want to contact your insurance company and see what you are covered for. Sump pump failures are generally considered category 2 water which means it's dirty and contains bacteria which could, potentially make you sick if exposed for too long. Most people start to clean up the water as best they can with mops, buckets and wet/dry vacuums. This is a great start but you'll need the professionals to come in and dry out the area, inspect for mold on the baseboards and drywall or cinderblock, and treat with antimicrobial if need be. Please call your local SERVPRO Franchise professionals for a free estimate! 610-327-9644 or connect with us on social media www.Facebook.com/SERVPROpottstownsouderton

Is winter over?

3/2/2018 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. To help prevent costly damages due to weather, consider taking the following precautions to protect your property. 

Check your property for downed limbs and branches. Heavy rain, ice, wind and snow can cause branches to fall, which could cause damage to your home or business along with potential power outages. 

Roofs, downspouts and gutters should all be inspected to ensure they are in proper working order.

Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.  Contact your local SERVPRO Franchise professionals 24 hours a day if you determine that your home or business requires our services. We're always here to help! Call us 610-327-9644 or reach out of Facebook at www.facebook.com/SERVPROpottstownsouderton

Fire is out, now what?

2/26/2018 (Permalink)

You've had a fire in your home or business and it's been safely put out. What's your next step?  Once the fire marshal has determined it is safe for you to enter the premises to inspect the damage, the first thing you want to do is follow a checklist for safety.

Remove valuable items such as documents, old photos, and family heirlooms to a safe, dry place.

Wash both sides of plant leaves to remove soot and debris.

Don't attempt to shampoo carpet or upholstered furniture.

Don't use any canned or pre-packaged food or beverages that may have been exposed to heat or contamination.

Don't send any soft goods like draperies, clothing and bedding to a regular drycleaner. This needs to be done by a professional restoration companies. 

If you find yourself in this predicament, reach out to your local SERVPRO Franchise professionals at 610-327-9644 or connect with us on Facebook at www.facebook.com/SERVPROofpottstown/souderton

Got mold...we can help!

2/23/2018 (Permalink)

Do you have a mold problem?  Mold is a type of fungus that grows in warm and damp environments. The most common places in a home that you would find mold would be the attic, ducts, bathrooms, kitchens and basements. There are different types of mold as well. Outdoor molds help with the decomposition of dead trees, compost piles and leaves. Indoor molds are generally referred to as black mold. This tends to be found in bathrooms and basements; any place that moisture gets trapped.  The best way to avoid it is to use fans and leave windows open while showering when you are able.  With spring right around the corner, be sure to open the windows and air out your home as best you can when the weather permits. if you do find mold, please contact us at 610-327-9644 or reach out to us on facebook at www.facebook.com/SERVPROpottstownsouderton.com

Carbon Monoxide, The Silent Killer.

2/21/2018 (Permalink)

You can't see, smell or taste carbon monoxide, but at high levels, it can kill a person in minutes. Carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels like gasoline, wood, coal, natural gas and propane burn incompletely. According to the CDC, more than 400 Americans die from unintentional CO poisoning each year. It is estimated that another 20,000visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. To eliminate the risk factors, you should follow the tips provided by the United States Fire Administration. 

Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected and cleaned by a professional every year.

Open the damper for proper ventilation before using a fireplace. Never use your over or stovetop to heat your home.

if you need to warm a vehicle, remove it from the garage immediately after starting it. 

Make sure vents for the dryer, furnace, wood stove and fireplace are clear of snow and other debris. 

Reach out to your local SERVPRO Franchise professionals 610-327-9644 or on Facebook @ www.facebook.com/SERVPROofpottstown/souderton  if you've experienced any negative effects of carbon monoxide and you need a professional clean up team. 

Who cleans up the mess?

2/16/2018 (Permalink)

SERVPRO technicians are trained to handle all types of cleanup. We're known for fire and water restoration, but only some people know that we also handle biohazard clean up. We've been called to different types of crime scenes such as arson, methamphetamine labs, blood-borne pathogens, sewer backups on abandoned properties and more. Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and dangerous environments. Your local SERVPRO Franchise Professionals are trained to safely and efficiently remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA and your local state health codes. Armed with the necessary safety equipment and cleaning products, SERVPRO technicians help to turn unsafe environments into clean, safe homes and offices.  contact us at 610-327-9644 or on Facebook at www.facebook.com/SERVPROofpottstown/souderton

Valentine's day nightmare

2/14/2018 (Permalink)

So you want to relax and enjoy your night at home with your significant other. You order a gourmet dinner in, you watch a movie and enjoy few glasses of wine together.  You light a few candles to set the mood and the next thing you know, you get called into the other room to check on something. You've left the bedroom where the candles are burning and you start to smell smoke.  You rush back into the bedroom and realize that your romantic night has just turned into a nightmare. The cat has jumped up on the nightstand and knocked a candle onto the floor setting the carpet on fire. You all get out safely but now your watching your home burn. According to the NFPA (National Fire Prevention Association) approximately 25 home fires per day are caused by candles. Call your local SERVPRO Franchise at 610-327-9644 to help you get your life back to normal after a devastating fire. Our trained technicians know how to handle fire, soot and water cleanup.  You can also find us on Facebook @ www.facebook.com/SERVPROofpottstown/souderton

Dam ice!

2/9/2018 (Permalink)

Ice dams can be a little known but serious problem for your home or business during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice.  When the trapped water cannot safely flow into the gutter system, it can backflow under the roof's shingles and into the structure's interior areas, as well as causing gutters and shingles to move or fall. To avoid this, make sure your gutters are cleaned out completely after all the leaves and debris have fallen of the trees in late fall.  Always check for water stains or moisture in your attic or the ceiling of exterior walls of you home. Removing an ice dam as soon as it is found is vital to help prevent damage. Call your local SERVPRO Franchise at 610-327-9644 to asses any damage. or reach out to us on Facebook. www.facebook.com/SERVPROofpottstown/souderton

Chimney fires - how to prevent them

2/5/2018 (Permalink)

According to the CSIA (Chimney Safety Institute of America), a clean chimney will not catch fire.

Some of the causes of chimney fires are creosote build up, unseasoned wood, or a cold chimney. 

Creosote is an oily substance that will build up on the walls of your chimney over time. It can look yellow, brown or dark brown to black in color. It can be a mixture of tar, phenolic compounds, or aromatic hydrocarbons. It's highly flammable and can cause a fire if not treated properly. 

Some people have reported signs of loud cracking and popping noises, a hot smell, and a dense smoke.

You should have your chimney cleaned annually by an CSIA Certified chimney sweep!

Should you have a chimney fire, call your local SERVPRO Franchise at 610-327-9644. We can clean your home and contents in a quick and economical way! 

Property passes and fails.

2/5/2018 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. To help prevent costly damages due to weather, consider taking the following precautions to protect your property. 

Check your property for downed limbs and branches. Heavy rain, ice, wind and snow can cause branches to fall, which could cause damage to your home or business. 

Roofs, water pipes and gutters should all be inspected to ensure they are in proper order.

inspect your property, especially walkways and parking lots, for proper drainage alleviate flood hazard potential.

Hidden hazards

2/2/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, city streets or in the mountains, near a river or even in the desert-there is always potential for flood damage.  Floodsmart.gov reports, in the last 5 years, all 50 states have experienced floods or flash floods. 

Stay away from floodwaters. If you come up on a flowing stream where the water is above you ankles, stop, turn and go another way. 6 inches of swiftly moving water can sweep you off your feet. 

If you approach a flooded road, turn around-don't drown! If you are caught on a flooded road and waters are rapidly rising, you must get our of the car as quickly as possible and move to higher ground! Most cars are swept away by less than 2 feet of moving water. 

Keep children out of the water! The potential for bacteria that can cause illness or even death, is rampant in floodwaters. 

If your home or business is affected by a flood, call your local SERVPRO Franchise 610-327-9644 and we'll guide you every step of the way to return your home or business to a safe environment for yourselves, pets, and employees. 

What's in your ducts?

1/24/2018 (Permalink)

Different contaminants can enter and collect in your air ducts that may diminish the indoor air quality of your home or office. Keeping your HVAC and ductwork clean can potentially extend the life-span of your equipment and improve your health. In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. Other sources could be rodents, insects, dust, dirt, debris, bacteria, mold and pollen. Your local SERVPRO Franchise utilizes patented equipment, including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before the vacuuming begins. Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.  The air is filtered through a HEPA filtration system, removing up to 99.97%of the particles in the airstream. Filters will either be cleaned or replaced to remove odor and dirt.  The EPA recommends that you have your ducts inspected and cleaned at least once per year and prior to the start of the winter season, especially if you have a fuel-burning heat source like a furnace, fireplace, or pellet stove. Call your local SERVPRO Franchise to schedule your appointment. 610-327-9644

Mold, Is it in your home?

1/17/2018 (Permalink)

When there's a water intrusion. mold can quickly become a huge problem in your home or business. Mold can cause negative health effects and cause damage to your property. Your local SERVPRO Franchise has the training and expertise to inspect, contain, and remediate the mold. Various containment procedures are used to prevent the spread of mold and isolate the contaminated areas. Specialized filtration equipment capture microscopic mold spores out the air. SERVPRO techs use powerful air scrubbers and HEPA vacuums. The mold remediation process depends on the amount of mold and the types of surfaces on which the mold appears. Anti-fungal and anti-microbial treatments are used to eliminate mold colonies. Removing and disposing of porous materials like drywall and flooring, may be necessary to remediate heave mold growth.  If you suspect you have an issue, please contact your local SERVPRO Pottstown/Souderton to evaluate your situation. 610-327-9644

The Big Thaw !

1/8/2018 (Permalink)

Congratulations for surviving the big freeze of 2018!

   You and your property are not out of danger yet! The potential of major water damage to your property still looms. As the temperatures start to rise above 32 degrees for the first time in 2018, the potential dire consequences of a frozen pipe still may haunt you in the days to come. 

   Those pipes that were frozen but not apparently leaking just may thaw out with a vengeance to cause major water damage to your property. Pipes that froze this past week and ruptured the integrity of the copper or plastic but did not immediately leak are the hidden culprits that are awaiting to destroy your property. These frozen pipes were plugged with ice that initially prevented the pipe from leaking. However, as the temperatures rise and this hidden ice plug melts away, a big surprise may appear in the form of major water damage. So, if you noticed in the past week that some pipes in your house or business were frozen or some plumbing fixtures such as a toilet or faucet ceased to operate, this is may be a clear indication of an apparent ice plug that formed inside your pipe(s). Consequently, you may be in for a big surprise when following a few days of warmer temperatures, you property is now affected by damaging water leaks.

   So, for the next few days, be on a periodic inspection tour of your property. Look for any evidence of water damage and take the appropriate actions to stop the flow of water and further damage to your property. And in the unfortunate case that you do need professional assistance in properly drying out your property, we here at SERVPRO of Pottstown/Souderton (610-327-9644) will immediately assist you in your time of need.

Frozen Pipes

1/3/2018 (Permalink)


Help prevent extensive water damage from frozen pipes. When the temperature drops below 32 degrees, water pipes will freeze and burst. Byb following these important tips, these actions may decrease the possibility of major water damage from a broken pipe.

1) Maintain heat temperature at least 65 degrees.

2) Open cabinet and closet doors that have plumbing located within and especially if located along an exterior house/building wall. 

3) Keep pipe water moving by allowing water to slowly drip. Moving water freezes at a lower temperature.

4) Close inside water valves supplying water to outside hose bids/faucets.

5) Periodically, walk throughout your house/building and inspect for leaking water. This inspection is also important when the temperature rises above freezing. Some burst/frozen pipes do not leak until the ice thaws with rising temperatures.

Got Paid Too Much in East Greenville !!!

7/25/2016 (Permalink)

I was rather surprised the other day when you contacted me by phone, indicating that my daughter had "overpaid" for the services you provided at her condominium after a water leak........ I indicated that I was surprised because she (my daughter) was unaware of the overpayment and your phone call to me as the coordinator of the project, indicated your integrity and honesty with regards to how you conduct your business practices. It has been my experience in more recent years to find that I am consistantly disappointed with the service for which I'm paying. Thus, the refreshment of your phone call which was surprising to me in that you could have kept the 1800+ dollars and we would have not known there was in fact an overpayment due to the complexity of several insurance payments from multiple insurance companies, etc.. It gave me pause to consider that all is not lost in the world of business. As a retired business professional, I understand integrity, hoesty and the need for customers to believe in a business provider and feel that their money has been spent in a worthwhile manner.

Trappe house "For Sale" and inspector found mold

7/25/2016 (Permalink)

Thanks so much........ You have a great group working with you. The guys that came to our house were very friendly and got the job done so quickly. And, were very sweet to our dog, which makes a great impression. We will definitley recommend SERVPRO to anyone we know.

Does your Pottstown, Collegeville, Phoenixville, Telford, Harleysville home have a mold problem ?

6/21/2016 (Permalink)

Mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.  Reach out to your local SERVPRO franchise at 610-327-9644 or on at www.facebook.com/SERVPROpottstownsouderton


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