Are you under insured?
Most homeowners don't think about the policy until they need to put in a claim. It's only when an actual loss occurs that they dig out the policy, and call or go online to file a claim. The big question now becomes, is it a covered loss and do you have enough in your limit to pay for the mitigation, mold remediation (if needed) and the reconstruction? Sadly, most people don't. If you have a sump pump, make sure you have sewer and drain backup on your policy. Even then, most people put a limit of $5,000-$10,000 - that just isn't enough. To be covered, make sure you that your limit is at least $20,000. For any other questions, please reach out to your local SERVPRO; we're always here to help.
Storms come in all shapes and sizes. Hurricanes, Tornadoes, Thunderstorms...the like of which we all see at some point no matter where we live. One of the biggest issues is lack of power. If the electric goes out, we either kick on the generator or hope the power comes back on in a few hours. When the power comes back on, it generally creates a surge of electricity. We don't normally think anything of it, unless something that should be working isn't. With this in mind, what do you have plugged into your power strip and when was the last time you checked it's integrity? Power strips tend to be the 8th wonder of the world, but they can cause a fire in a heartbeat if they are overloaded or too old. Make it a point to check them frequently to avoid any type of damage!
Wow, did we get a lot of rain!
Now you have a flooded basement. SERVPRO of Pottstown / Souderton will begin the water extraction process immediately upon arriving at your property. Depending on the amount of water will dictate what extraction process is utilized. Removing the water ASAP will reduce overall drying time and helps prevent secondary water damage, mold and bacterial growth. Our overall inspection of the affected areas will also concentrate on the flooring to determine if the floor material will be salvaged or removed to protect the underlying subfloor. Once the water extraction process is completed, the affected areas such as walls, floors, etc., may appear dry but will definitely require further additional attention. Many building materials are porous and thus absorb water. Any absorbed and retained water can cause porous materials to deteriorate, warp, and/or grow mold. SERVPRO will then implement a wide range of equipment to specifically dry out the wet affected materials. Equipment such as air movers (fans), dehumidifiers, heaters, etc., to accelerate the overall evaporation process and eventually return the property back to its preloss condition.
The unseen damages from a fire
Unfortunately, you have experienced one of the biggest fears of being a property owner, A Fire! A fire not only damages and destroys what the human eye can only see, but also damages the unseen. Such as damages to your property’s HVAC system. When a dwelling fills up with smoke as a result of a fire, this same smoke is pulled into he HVAC system and distributed and circulated throughout the system. Be it smoke from grease, food, plastic, wood, furniture, etc., that smoke get captured inside the HVAC system’s air ducts. The offensive smoke odors will contaminate the ducts as well as attaching odor to any debris or dust within the ducts and filters manifesting into a lingering smell. An offensive smell that will definitely lead to poor air quality within the dwelling. In addition, clogged HVAC air filters will cause the HVAC system to work harder and possibly leading to a shortened system life. Weather the fire is extinguished via water or fire extinguisher, the HVAC system definitely requires a thorough cleaning. For these reasons, it is always mandatory following any type of fire that the HVAC system be inspected and cleaned to remove any dust, grease, debris buildup that will leave a lingering smell if not properly addressed.
Ole Black Water
Every water damage restoration firm knows that sewage water is classified as “Category 3” (also known as “Black Water”) because it is grossly contaminated with fungi, bacteria, mold and other various nasty pollutants. As compared to lesser contaminated water sources that are classified as category 1 and category 2 types of water contamination.
Sewage water back up contamination to a home or business property is the most serious form of water damage mitigated by your local SERVPRO restoration experts. There can be serious health risks from being exposed to and or coming in contact with viruses, bacteria and other contaminants that are associated with category 3 and black water contamination. Quickly and professionally dealing with a category 3 / black water contamination is the best and safest course of action. SERVPRO technicians have specialized and certified training to quickly and properly clean contaminants like sewage water and other category 3 damages. When the mitigation / clean up process is complete, your property will be dry and free of contamination and ready to be restored to its original condition.
Who to call after a fire
One of the most devastating damages to a property is the result of a fire. SERVPRO has the capabilities to respond to such emergencies 24 hours a day, 7 days a week and 365 days a year. SERVPRO technicians are always ready to respond to your fire, smoke and soot emergencies. Our highly trained staff will first inspect the fire and smoke damages to your property and belongings. Along with an assessment of the damages, a plan of restoration will be established to move forward to begin the process to restore your property to its original condition. SERVPRO will initially sort, pack and remove your clothing, furniture and all other salvageable belongings for cleaning and self-storage. In addition, we will carefully inspect and document all personal belongings that are damaged beyond repair and carefully document for possible reimbursement through your insurance carrier. SERVPRO will then proceed to remove and clean your property of all damaged building materials to permanently remove all smoke odors.
From minor soot damage from a small kitchen fire to a large structure fire, SERVPRO will coordinate with you and your insurance carrier to reconstruct your property to its pre-fire condition and return your belongings so life can get back to normal as soon as possible.
At SERVPRO, we've seen it all, but sometimes there are things that are out of our wheelhouse. We recently finished a job at a large manufacturing facility that had experienced a non-toxic spill inside of the plant. Although it was quite a large mess with over 300 gallons of product, we completed the job and it looked like "It never even happened" by the time we were finished. They called us back a few weeks ago and were requesting our help once again; only this time, the spill was outside in the parking area. Being that the substance was petroleum based, we were not able to help in that particular situation. We got them in touch with the proper EPA and DEP representatives and the issue was handled properly and by all regulations.
Loss of Revenue?
Today’s business environment is all too vulnerable with the covid shutdowns, lack of customers, slow economy and the ongoing shortage of employees. The very last thing a commercial or retail business needs is a shutdown from a water damage. As a business owner, one can never predict how and when a water damage is going to adversely strike and affect your business. A water damage can unexpectedly arise from a plumbing leak, rainstorm, roof damage or any other catastrophic occurrence. However, any one of these events can drastically interrupt the daily operations of any commercial or retail establishment to the tune of lost revenue. If your business or commercial building has sustained a water damage, immediate and prompt water mitigation is vitally important. Emergency response from a restoration company such as SERVPRO is fundamental in making sure that you can save and salvage as much as possible. Acting fast can make the difference between a small interruption of business to a few days of lost revenue or unfortunately having to shut down completely in the long term if proper water damage mitigation is not performed.
"Only You Can Prevent Forest Fires"
"Only You Can Prevent Forest Fires" is a phrase coined by Smokey the Bear. He's the mascot used to teach young and old about the dangers of Wild fires. Since 1944, Smokey has been the one icon that everyone knows as soon as you see him. His message is clear; only humans can prevent forest fires. When enjoying the great outdoors, we need to remain vigilant that we do not do anything that could accidentally start a forest fire. Make certain that when you go to sleep at night, your fire is completely out and no hot embers can escape and cause destruction. In general, every day life, do not flick cigarettes from cars or trucks. Not only is the littering and illegal, it's also very dangerous.
Mold Mold Go Away
Though we can't wish it away we can take it away and that is what we did for a private school in the area. When our operation manager went and inspected the area in question, he found mold. As soon as he got back to the office he made the needed phone calls to the insurance company, once that was done we started doing inventory of the entire room. This can be a tedious process, then we sealed off the rooms and created negative air. After treatment to the walls and everything with mold, clearing plastic and general cleaning. The maintenance director said it looks" "Like it never even happened." That is the SERVPRO way of doing things we go the extra mile to make as "Like it never even happened."